Top-Rated Customer Care Service from BookMyHotels

BookMyHotels offers an impeccable range of tailor-made customer care services to guests through its safe and secure virtual platform. We value our guests and give them an easy way to book rooms from anywhere and at any point of time. The ground team of BookMyHotels is always reachable, fast in action, and responsive. Whether you are searching for the cheapest accommodation in India, or budget places to stay in India, or discount and budget hotel rooms anywhere in the world, you will have them listed right here on BookMyHotels.

We Help You from Our Heart

Accommodations and finding the rooms of your choice is a hard game, and therefore, BookMyHotels is the appropriate place to cling for fresh and cheap hotel deals. Our ground staff is experienced in getting you through reliable budget hotels and luxury hotels at attractive discounts.

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Frequently Asked Questions (FAQs)

Q. How to cancel the hotel booking?

Answer. BookMyHotels gives the leverage to its guests to cancel a hotel booking within 24 hours of the Check-In time. In this case, the cancellation fee will be charged by the respective hotel, depending on the discretion of the hotel’s billing department.

Q. Is there a mandatory fee charged by the hotel for executing my cancellation?

Answer. If you have undertaken a free cancellation booking, you shall not be charged any cancellation fee. However, on the contrary, if a hotel reservation is not free or has non-refundable criteria attached to it, the additional costs levied in this case shall be charged by the respective hotel. BookMyHotels has no responsibility in the cancellation process. It is the sole discretion existing between the hotel and the guest. Please refer to the Terms and Conditions regarding our Service Fee.

Q. Who will charge my credit card when I reserve a hotel room, and when is this charge executed?

Answer. In the general sense of things, the hotel property where you are making your reservation shall be authorized to make a credit charge from your credit card. However, if BookMyHotels is charging the card (as the case may be), you will have it clearly described in the booking confirmation.

Depending on the GUIDELINES OF THE POLICY DOCUMENTS, the HOTEL MAY ALSO ASK FOR COMPLETE PRE-PAYMENTS, AND THE CARD IS CHARGED ONCE FOR ALL THE PAYMENTS. The payments made from your CREDIT CARD/DEBIT CARD are stated in the BOOKING CONFIRMATION. If the hotel has no pre-payment policy, there are chances that the hotel may still ask for TEST PAYMENT, and in this case, the DEBIT CARD/CREDIT CARD IS CHARGED. This serves as the guarantee for your hotel reservations. Remember, TEST PAYMENT is not the REAL CHARGE, and the credit will be returned to your card after you have made the Check-In at the respective hotel.

Q. Are changes to the hotel booking permissible?

Answer. The guests can easily execute changes in the date of hotel booking from either the confirmation email or by visiting BookMyHotels. Here is the list of changes (Depending on the Hotel’s Booking Policy) that may be executed:

• Change check-in/out times
• Change dates
• Cancel booking
• Edit credit card details
• Change guest details
• Select bed type
• Change room type
• Add a room
• Add a meal
• Make a request
• Contact the property

Q. Are hotel reservations possible with a credit card?

Answer. In a usual set of things, the guests cannot validate their hotel reservations without a credit card/debit card. But, we have several hotels that offer you a room booking in advance without charging your credit card or debit card. Hotel reservations can also be made from the debit card/credit card of your friend, spouse, relative, or any known person with whom you are in regular touch. In this condition, the guest has to confirm the name of the cardholder as well as affirm that he/she has valid permission to use the card of the third Party.